Case studyPharma

Digital Demand Forecasting for the Supply Chain Management of Healthcare Products

Global provider of healthcare products with a worldwide supply chain

Delayed orders, short shelf lives and a lack of transparency made global demand planning difficult. A digital prototype was designed to improve demand management.

The challenge

The situation

A large number of delayed orders met short shelf lives. Transparency was lacking, orders were placed ad hoc and manually, and information on inventory levels was not available. Adding to the difficulty were five main product categories with nearly two thousand specifications, more than one hundred priority countries and limited subject-matter expertise.

Our approach

What we delivered

Digital wireframe prototype focused on demand planning

Agile optimization through a Scrum approach with multiple sprints

Proof-of-concept implementation in selected countries

Stakeholder management and communication plan

The outcome

Results & impact

Improved transparency

Visibility into inventory levels and greater flexibility in demand planning.

Digital dashboards

Demand forecasts, gap analyses and country heatmaps in digital dashboards.

Sustainable supply

On-time and complete delivery of the healthcare products.

In summary

Global demand planning and supply chain management were strengthened, and supply to the priority countries was stabilized.

Related expertise

Optimizing supply chain management →

Structured demand planning and stable supply across many countries

Managing supply shortages →

Reducing delayed orders and safeguarding short shelf lives

Reporting & Dashboards →

Digital dashboards with demand forecasts, gap analyses and heatmaps

Manufacturing & Supply Chain Management →

Global demand management and inventory transparency in supply chain management

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Sources

https://theentourage.de/case-study/supply-chain-digitale-nachfrageprognose/ (live case study, retrieved 2026-06-14)

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