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Case studyMedTech

Improving Overall Supply Chain Effectiveness at a Medical Device Manufacturer

Medical device manufacturer with production- and procurement-side interfaces across the supply chain

Optimizing overall supply chain effectiveness at a medical device manufacturer, from demand planning and supplier management through to inventory control.

The challenge

The situation

The medical device manufacturer was struggling with high inventory levels, poor on-time delivery performance, and a lack of integrated planning and information processes across all interfaces. In addition, the existing procurement processes were not aligned with production capacities and actual demand.

Our approach

What we delivered

01

Establishing cross-functional management control loops and centralized balanced scorecard governance for overall supply chain effectiveness (OSE)

02

Implementing a cross-functional communication process

03

Optimizing material flow through value stream mapping

04

Improving supplier management and service level agreements

05

Controlling resource, warehouse, and inventory planning

The outcome

Results & impact

+30% delivery planning

Delivery planning increased by 30 percent through the optimized processes.

+20% warehouse and inventory planning

Warehouse and inventory planning increased by 20 percent.

Greater transparency and flexibility

Increased transparency, better demand forecasting, resource planning, flexibility, and communication management.

In summary

Within 6 months, supply chain efficiency rose by 15 percent. Planning, supplier management, and inventory control became transparent and controllable.

Sources
  • https://theentourage.de/case-study/lieferkette-optimierung-medizintechnik/ (live case study, accessed 2026-06-14)

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