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Case studyPharma

Building a Supplier Management System with Continuous Monitoring

Pharmaceutical company with a large number of suppliers and service providers subject to qualification requirements

Building a risk-based supplier management system for a pharmaceutical company, including classification and qualification of suppliers.

The challenge

The situation

Pharmaceutical companies are served by a large number of suppliers that must be qualified for use. A system was lacking that captures suppliers and service providers, classifies them on a risk basis, and continuously monitors them through both initial and routine measures.

Our approach

What we delivered

01

Comprehensive listing of all suppliers and service providers as the basis for assessment

02

FMEA execution to assess the criticality of suppliers

03

Definition of qualification measures, both initial and routine

04

Conducting audits, reviews, and checklists for ongoing monitoring

The outcome

Results & impact

Simplified Classification

Clearer supplier classification and material allocation as the basis for targeted measures

Established Standards

Supplier qualification standards established within the company and made applicable

Transparent Control

Transparent control of supplier performance and mitigation of risks

In summary

A sustainable supplier qualification system was created for the continuous qualification and onboarding of suppliers.

Sources
  • https://theentourage.de/case-study/lieferantenmanagementsystem-pharma/ (live case study, accessed 2026-06-14)

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